At Wellbuilt Axle and Driveline, we are pleased to offer FedEx parcel shipping options at checkout to meet your delivery needs. Here’s what you need to know about using FedEx shipping services with us:
FedEx Shipping Cost
Pickup Charge: The shipping cost for FedEx automatically includes a $9 fee to cover the cost of scheduling a FedEx pickup at our location.
Pickup Schedule: FedEx does not perform daily pickups for parcel shipments at our facility. Instead, we schedule pickups as needed to ensure efficient handling of your order.
Delivery Estimates
Handling Time: Because FedEx pickups are scheduled on an as-needed basis, an extra day of handling is included in the estimated delivery timeframe displayed at checkout. Please consider this when selecting your shipping option.
FedEx Overnight® On-Time Guarantee
Guaranteed Delivery: FedEx Overnight® shipments include FedEx’s on-time delivery guarantee. If your package is delayed in transit, you may be eligible for a refund of the shipping charges.
Refund Eligibility: While we proactively monitor late FedEx Overnight® shipments and issue refunds when possible, some delays may go unnoticed. If you believe your shipment qualifies for the FedEx money-back guarantee, please contact us to review your order.
How to Request a Refund for Late Delivery
If your FedEx Overnight® package is delivered late, reach out to our customer service team with the following details:
Your order number
Tracking number
Delivery date and time
We will verify your shipment's eligibility for a refund and process it promptly if it meets the requirements.
Questions?
For any questions about FedEx shipping options or concerns about your order, please don't hesitate to contact us. We are committed to ensuring your shipping experience is smooth and hassle-free!