General Knowledge
Customer Service
21 articles
- Why is my order 'on-hold'?Why Your Order Status Shows 'On-Hold'
- How to contact customer serviceLearn how to get in contact with someone at Wellbuilt Axle and Driveline
- What Brands of Parts Do You Carry?Learn about the trusted OEM and aftermarket brands we use to deliver reliable drivetrain components.
- How to locate your vehicle owner's manualLearn how to find your vehicle owner manual to maintain your ride properly.
- How to Use Your VIN to Find the Right PartUse your VIN to accurately identify your vehicle’s configuration and ensure you get the correct part the first time.
Order Help
Receive help regarding your order.
- How Sales Tax Is Applied to OrdersLearn when sales tax is applied to your order and how shipping charges may be taxed depending on your state.
- How do I make sure a part will fit before I order?Learn how to make sure your part is compatible with your vehicle before you place your order.
- Military Discount ProgramMilitary Discount Program: 10% Off for Military Veterans, Retirees, and Active Duty Personnel
- How do I cancel or return my order?Learn how to cancel or return your order from Wellbuilt Axle and Driveline
- Do you offer payment plans?Learn more about potential payment plans and 'buy now, pay later'.
- Volume Discounts and Bulk PricingLearn how volume purchasing and bulk quantities may qualify for discounted pricing.
- What Is a Core Charge and Why Is It Required?