When purchasing certain drivetrain components—such as axles, differentials, or driveshafts—you may notice an additional fee called a core charge. This is a standard practice in the automotive industry and plays an important role in keeping costs down and maintaining product availability.
What Is a Core Charge?
A core charge is a refundable deposit added to your order when purchasing a remanufactured part.
The “core” refers to your old or used part, which can be returned after installation. Once your original part is returned and inspected, the core charge is refunded.
Why Is a Core Required?
Core returns are essential because they allow us to:
Reuse OEM components for remanufacturing
Maintain a steady supply of rebuildable parts
Keep costs lower for customers
Reduce waste by recycling usable materials
Without core returns, the cost of remanufactured parts would be significantly higher.
How the Core Charge Works
Purchase
A core charge is added to your order at checkout
Install the New Part
You install the replacement part you received
Return Your Old Part (Core)
Send your original part back to us
Inspection & Refund
Once received and inspected, your core refund is processed
Returning Your Core
Customers have a few options for returning cores:
Prepay return shipping at checkout
Ship the core back using their own carrier
Have return shipping deducted from the core refund
We recommend contacting us before returning your core to ensure you receive the correct instructions.
Core Return Requirements
To qualify for a full core refund, the returned part must typically:
Be the same type of part that was purchased
Be complete as the original unit you purchased
If a core does not meet these requirements, a partial refund or no refund may be issued.
When Will I Receive My Core Refund?
Core refunds are processed after:
The core is received
The core is inspected and approved
Processing times may vary, but we work to complete refunds as quickly as possible.
Need Help With a Core Return?
If you have questions about your core charge or need help returning your core, our team is here to assist.
Reach out to us before sending your core back so we can ensure everything is handled correctly and your refund is processed smoothly.