Primary Carrier: Most orders are shipped via UPS, our primary carrier.
Alternative Options: Customers can select FedEx (usually more expensive) or USPS for small items at checkout.
Same-Day Shipping: Orders placed before 2:00 PM Eastern Standard Time (EST) will typically ship the same business day*. Orders placed after 2:00 PM EST will ship on the following business day*.
*Note: Upgraded driveshafts, axle assemblies, or special-order parts may require additional processing time.
Oversized and Freight Parts
Freight Shipping: Large items such as axle assemblies require freight shipping. During checkout, you will have the option to select your preferred carrier. The available carriers and exact shipping cost will be calculated based on your delivery address and any services required.
As part of the checkout process, you may be asked to provide additional details about your delivery location (such as whether the address is residential, commercial, or has a loading dock).
Please ensure that all information provided is accurate. Incorrect or incomplete details may result in additional charges or delays in processing your order.
You will have the option to choose from several different carriers, such as R&L, ABF, ACT, etc., depending on your exact delivery address.
Shipping Timeline: Oversized items like axles and carrier assemblies require additional preparation time. Tracking information will be provided once the shipment is ready.
International Orders
Carrier Options: Customers can choose between UPS or DHL for international shipping at checkout.
Cost Considerations: UPS is often the more cost-effective choice, but customers are free to select their preferred carrier.
Handling Fees: A $25 handling fee for normal-size parts and a $50 handling fee for oversize and freight items are automatically added to the shipping prices displayed during check-out.
Carrier Selection Finalization
While we allow customers to choose their preferred carrier at checkout, we reserve the final decision on which carrier to use based on what we determine is best for the order. This decision ensures your package is shipped in the most efficient and reliable way possible.
Contact Us for Questions
If you have any concerns about your order or shipping preferences, our customer service team is happy to assist. Your satisfaction is our priority!